ACCOMMODATION

Nice spot to launch your tour Galapagos was fabulous. Haugan Cruises arranged this hotel and our tours. They did a great job with perfectl... read moreGalapagos was fabulous. Haugan Cruises arranged this hotel and our tours. They did a great job with perfectly smooth transfers, tours, cruise to islands etc. Local tour company staff greeted us as the hotel, communicated details and tweaked arrangements. It couldn't have been better.
The hotel was right on the water, great location, very good (maybe not great) food and nice staff. The rooms were quite interesting. I would recommend this to anyone. More read less

Very special place Wow! Such a lovely place to stay, with the most amazing staff who were helpful and friendly. Great room with w... read moreWow! Such a lovely place to stay, with the most amazing staff who were helpful and friendly. Great room with wonderful views( thank you for the upgrade to the suite). Great food in the restaurant and great service. We enjoyed our evening meal and breakfast. Thanks for the free bike loans. Wonderful comfortable beds. Reception staff were amazing. Thank you for some very special memories and great service. read less

Eden on Santa Cruz Surrounded by marine iguanas, sea lions and the famous finches a fresh brewed morning coffee is a special trea... read moreSurrounded by marine iguanas, sea lions and the famous finches a fresh brewed morning coffee is a special treat.
We stayed in the Tortuga Suite and enjoyed the privacy of kids balcony as well as the easy access to the common areas.
The receptionist was very, very helpful. We were travelling in a larger group and our children, many of them tween, had access to bikes, easy walking distance to all attractions in town and the Charles Darwin Research Center.
Food was very good. The bar is well stocked, the breakfast buffet offers a good selection.
And the company ...- is of great zoological interest. read less

Amazing hotel!! My daughter and I stayed 5 nights here and it was not enough!!

Room--Our room overlooked a deck where the... read moreMy daughter and I stayed 5 nights here and it was not enough!!

Room--Our room overlooked a deck where the sea lions love to hang out--we could have sat on our gorgeous patio and watched them all day! The waterfront view of the harbor was beautiful too. When we arrived our mini fridge was stocked with complimentary food and drinks (such a nice surprise).

Location--Easy walk to Charles Darwin center and the main street of restaurants/tour operators/shops/etc.

Tours-We booked two tours through the hotel's yacht (Windrose). The guides were so knowledgeable excited to teach us about the islands. On the Plazas/Santa Fe tour we were lucky enough to snorkel with sea lions and get up close to so many iguanas and birds. On the Bartolome tour we hiked to an amazing view and were able to snorkel with penguins and sharks! The yacht is roomy and comfortable even on a full tour (16 people), the crew on the yacht is wonderful and the food was delicious.

Staff-Andrea and Boris were both so helpful!! Anything we needed they were happy to help! They arranged our amazing tours and gave great suggestions for how to spend our non tour days on Santa Cruz.

Would love to visit here again!! More read less

Wonderful, but some issues This hotel is beautiful. We were lucky to have the Darwin Suite. All Windows, fabulous views. Staff are great,... read moreThis hotel is beautiful. We were lucky to have the Darwin Suite. All Windows, fabulous views. Staff are great, friendly and helpful. Wonderful to see all the animals and birds around the hotel. Great to have place for iguanas and sea lions to rest. Breakfast was a great show. Only a few problems which seem to me East to fix. One, the hotel is not as clean as it should be. Little things like the top of the garbage can in bathroom is dirty. They don't seem to change the little rugs used for wiping feet in the reception area. They were very dirty, never changed the 4 days we were there. Should be changed every day. Second, during the day, the reception desk was always empty unless they expected a. New guest. Always had to look for someone, also the people did not have much information about the town. These are small things that can be easily fixed. I would come back in a flash. read less

Very nice stay The hotel is at a very nice location and the sea lions feel at home there. The rooms are spacious and very cle... read moreThe hotel is at a very nice location and the sea lions feel at home there. The rooms are spacious and very clean. The staff is helpful and takes good care about you. The restaurant is placed perfectly over the ocean and the food quality is outstanding. Thanks to Andrea for all her efforts to make our stay as pleasureable as possible and treating my cold. read less

A Waterside Gem! This superbly located, very well managed hotel offers everything anyone visiting the Galapagos might hope for!... read moreThis superbly located, very well managed hotel offers everything anyone visiting the Galapagos might hope for! Perched directly on protected water, it is (literally) home to a number of the creatures one comes to see: sea lions, finches, and iguana, among others! While it's ideally located within easy walking distance of the town, Puerto Ayora, and the nearby Darwin Research Center, it's snuggled among mangroves that lend it surprising privacy. And for essential daily activities at sea, the hotel's handsome, well-fitted powerboat, Windrose, is a perfect waterborne counterpart. This property is the Whole Package! read less

Perfect! We spent three days on Santa Cruz staying at this hotel and while this was a bit of a splurge, it was well wor... read moreWe spent three days on Santa Cruz staying at this hotel and while this was a bit of a splurge, it was well worth it. This hotel is at the edge of town, but the town is small enough that you can walk from one end to the other in 10 minutes or less.The location is spectacular because of the waterfront location of the restaurant where you can have breakfast if you are staying there or lunch and dinner regardless of whether you’re staying there, and the main attraction is sea lions and marine iguanas visible right there on the deck, lying in deck chairs, etc. Unlike San Cristobal, where sea lions are everywhere, Puerto Ayora does not have that many sea lions in town and this concentration of them along with the iguanas and birds etc makes the hotel special. We were in the Wolf room and I highly recommend it. Great view! This hotel used to be called Res Mangrove by the way. New management is doing a great job! The staff were super helpful. There are free bikes to borrow. What’s not to love?? The restaurant serves great food and the breakfast buffet was very good. More read less

Amazing trip Went there with my wife, love it, the location is very good (i mean, you are in the Galapagos, nothing better ... read moreWent there with my wife, love it, the location is very good (i mean, you are in the Galapagos, nothing better than that right) with very warm friendly staff. Loved the situation amongst the mangroves and all the wildlife. The suite was verry good (could be better, but i guess the logistic is very complicated) -amazing views.
Restaurant was very good for all the meals. read less